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Resignation to Retention: A Personal Take on What HR Can Do Right Now

Over the past few years, I’ve spoken to countless HR professionals, managers, and even friends who’ve made the difficult decision to leave jobs they once loved. Some left because of burnout. Others felt stuck. Many simply wanted more; more purpose, more flexibility, more life beyond work.

This wave became known as The Great Resignation. But what if we could flip the script? What if, instead of bracing for more resignations, we focused on building something better, something people want to stay for?

That’s where The Great Retention begins. And it starts with us … HR, leadership, and anyone responsible for shaping employee experience.

1. Start by Really Listening

Let’s be honest — we often ask for feedback, but how often do we truly act on it? If we want people to stay, we need to understand why they’re thinking of leaving in the first place. Not with assumptions, but with real conversations.

Try this: Host informal check-ins, run stay interviews, or even just walk the floor more often. The more people feel heard, the less likely they are to walk away.

2. Make Flexibility a Standard, Not a Favour

When someone says, “I wish I had more balance,” they’re not being lazy — they’re being human. Work-life balance isn’t a trend. It’s a shift in how people define success.

Try this: Let teams co-create their work schedules where possible. Trust them to get the job done — even if it doesn’t happen between 9 and 5.

3. Growth Isn’t Just a Ladder — It’s a Web

People don’t want to feel stuck. When they can’t see a future with your company, they’ll look for it somewhere else — even if they love the culture.

Try this: Encourage sideways moves, job shadowing, and passion projects. Sometimes, a change in direction is all someone needs to re-engage.

4. Train Managers to Be Human First

A big one. We’ve all heard it: “People don’t leave companies; they leave managers.” And it’s true. Even the best perks can’t make up for a leader who doesn’t listen, support, or care.

Try this: Invest in training that focuses on empathy, communication, and handling real-life team challenges. VR training, for example, can help managers practise tough conversations in a safe space.

5. Celebrate the Small Stuff

Recognition isn’t just for award ceremonies. Sometimes, a simple “I saw what you did — and it made a difference” goes further than you think.

Try this: Build regular moments of appreciation into your team culture. Shout-outs in meetings, thank-you notes, or even a Slack emoji can mean a lot.

6. Be Honest About the Bigger Picture

People want to know what they’re working towards. They want to be part of something bigger. But if your company’s values and actions don’t line up, they’ll see through it fast.

Try this: Share the ‘why’ behind decisions. Let people in on the vision — and invite them to shape it with you.

The Bottom Line? Make Work Worth Staying For

This isn’t just about reducing turnover. It’s about creating workplaces where people want to stay. Where they grow, feel valued, and can bring their whole selves to work.

So yes — The Great Resignation was real. But it doesn’t have to define us. If we’re willing to listen, adapt, and lead with empathy, we can build something better.

Something worth staying for.

Let HR-Simplified Help You Lead the Shift

At HR-Simplified, we work with forward-thinking businesses to turn high turnover into high trust. From employee engagement and retention strategies to immersive leadership training and compliance support, we simplify the complex  and help you keep your best people.

Ready to go from resignation to retention?

Let’s talk. Visit www.hr-simplified.co.za or reach out to our team today.